USPS delays and lost shipments aren't unheard of, but lately they've been top of mind for many people. USPS is the courier of choice for Writer's Block Coffee, and for the most part coffee deliveries have been successful. We use tracking codes for each order to make sure that's the case.
However, if you find that USPS marked your order as delivered, but you find your mailbox remains coffee-free, please let us know with the contact form here. Mentioning your order number helps us get to the bottom of things, too.
Also, we have no plans to switch from USPS to another courier. Rates are still reasonable and delivery coverage is excellent, allowing the most writers possible to enjoy a delicious cup of coffee.